IT Support Engineer
Location: Sharjah, UAE
Experience Required: 1–2 years (Home country experience accepted)
Immediate Joiner
Employment Type: Full-time
Job Summary:
We are seeking a proactive and technically skilled IT Support Engineer to provide comprehensive support across our organization. The ideal candidate will be responsible for maintaining and troubleshooting hardware, software, and network systems, ensuring high availability and performance across all IT services.
Key Responsibilities:
1. Provide timely and effective technical support for hardware, software, and network-related issues.
2. Troubleshoot and resolve problems related to operating systems, applications, and network connectivity.
3. Install, configure, and maintain operating systems, software, and hardware for end-users.
4. Perform routine system updates, patches, and security audits for workstations and servers.
5. Monitor and manage network devices such as routers, switches, and firewalls.
6. Maintain accurate documentation for IT systems, configurations, and support protocols.
7. Support remote employees through remote access tools and maintain system integrity.
8. Deploy, configure, and maintain antivirus solutions to safeguard systems from threats.
9. Troubleshoot and resolve VPN connectivity issues for remote access.
10. Manage Google Workspace accounts, groups, and permissions; enforce security measures.
11. Administer Office 365 licenses and services; provide end-user support and best practice guidance.
12. Offer advanced support for Microsoft Outlook, addressing synchronization, calendar, and profile issues; assist with PST/OST management and Office 365 integration.
13. Maintain a current inventory of all IT assets including hardware and licensed software.
14. Create and update technical documentation, system configurations, and network diagrams, log incidents, solutions, and system changes.
Requirements :
? 1–2 years of relevant IT support experience. (Home country experience accepted)
Strong knowledge of Windows and macOS operating systems.
? Familiarity with Google Workspace and Microsoft Office 365 administration.
? Basic understanding of network infrastructure (routers, switches, firewalls, VPN).
? Good problem-solving skills and the ability to work independently.
? Excellent communication and documentation skills.
? Preferred Immediate Joiner (Visit Visa Holder).
Why Join Us?
Be a part of a leading apparel company known for its innovation and commitment to quality. Work in a dynamic and collaborative environment with a strong focus on professional growth. Opportunity to lead quality transformation initiatives at an industry-leading organization. Competitive salary, benefits, and career advancement opportunities.
How to Apply
Please send your resume to hr@jofze.com with the subject line " IT Support Engineer Application"
Job Types: Full-time, Permanent
Pay: AED2,500.00 - AED3,000.00 per month
Work Location: In person
Job Role : IT Support Engineer
Job Location : Sharjah ,UAE
Experience : 1-2 Years
Email : hr@jofze.com
Company : Concord Ventures Group
Listing ID : 89175
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