Customer Service & Sales Representative (Arabic/English) Dubai Careers - Job Vacancies in Dubai, UAE

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Customer Service & Sales Representative (Arabic/English)

Job Description

Bilingual Customer Service & Sales Representative (Arabic/English)


Location: Dubai, United Arab Emirates

Job Type: Full-Time

Company: Agha Cleaning Services


Job Description


Agha Cleaning Services is looking for a Bilingual (Arabic/English) Customer Service & Sales Representative to join our team in Dubai. The ideal candidate must have sales and customer service experience, excellent communication skills, and proficiency in CRM software (Zoho preferred) and Microsoft Office tools.


This role involves handling customer inquiries, managing client data, following up with leads, and coordinating with internal teams to ensure smooth service delivery.


Key Responsibilities


Handle customer inquiries via phone, email, and WhatsApp.

Follow up with clients to ensure satisfaction and maintain strong relationships.

Assist customers with sales inquiries and service bookings.

Manage and update customer records in CRM software (Zoho, Microsoft Office, etc.).

Coordinate with internal teams to schedule and track service appointments.

Ensure accurate data entry and proper documentation of customer interactions.

Maintain a professional and presentable appearance while interacting with clients.

Qualifications


Arab nationality required (fluent in Arabic and English).

Minimum one to two years of experience in sales and customer service.

Proficiency in CRM systems (Zoho preferred) and Microsoft Office (Excel, Word, Outlook).

Strong communication and negotiation skills to handle customer objections.

Polite, professional, and well-presented when dealing with customers.

Ability to multitask, stay organized, and manage time efficiently.

Preferred Skills


Experience working in cleaning services, facility management, or related industries.

Familiarity with Dubai's customer service and sales market.

Ability to convert inquiries into sales through strong follow-ups.

Benefits


Competitive salary plus performance-based incentives

Health insurance provided

Career growth opportunities and professional training

Supportive and collaborative work environment

How to Apply


If you meet the above requirements and are ready to join our growing team, apply today by sending your CV to:


Email: Majdd@agha-services.ae

WhatsApp: +971 52 713 3391

Website: agha-services.ae


Subject Line: Application for Bilingual Customer Service & Sales Representative


Job Type: Full-time


Pay: From AED3,500.00 per month


Education:


High school or equivalent (Preferred)

Language:


Arabic (Required)

English (Preferred)

Application Deadline: 25/02/2025


Job Details

Job Role : Customer Service


Job Location : Dubai , UAE


Email : Majdd@agha-services.ae


Company : Agha Cleaning Services


Listing ID : 83707



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