Waiter
Company : Hotaru Holdings
Job Summary
We are looking for a skilled and customer-focused Waiter to join our dynamic team. As a Waiter, you will ensure an exceptional dining experience for our guests by providing top-notch service, taking accurate orders, delivering food promptly, and maintaining the highest standards of cleanliness and professionalism.
Duties and Responsibilities
- Stay informed about the menu, daily specials, and any menu changes.
- Handle special requests, including allergies, with care.
- Greet guests warmly and provide excellent customer service throughout their dining experience.
- Make menu suggestions and up-sell when appropriate.
- Accurately take and serve food and beverage orders.
- Input orders into the POS system efficiently.
- Answer guests’ questions about the menu, beverages, promotions, and events.
- Set up the dining section with attention to detail before service.
- Inspect tables for proper setup and cleanliness.
- Monitor food quality, presentation, and service standards.
- Follow food safety standards and maintain hygiene practices.
- Perform cleaning tasks and assist with maintaining a safe and tidy work environment.
- Clear tables quietly and efficiently, replenishing items as necessary.
- Address and resolve guest feedback promptly, ensuring a positive experience.
- Verify bill accuracy, handle payments, and thank guests for dining with us.
Other Responsibilities
- Attend training sessions and team meetings as required.
- Perform additional duties assigned by supervisors or managers.
Qualifications
Education & Experience
- High school diploma or equivalent.
- Minimum of 4 years of experience in food and beverage service, with at least 2 years in a similar role.
Behavioral Competencies
- Strong customer service skills with a friendly and welcoming attitude.
- Excellent communication skills to interact effectively with guests and team members.
- High attention to detail, especially with guest preferences and allergens.
- Professional demeanor, diplomacy, and hospitality in all interactions.
- Self-motivated, ethical, and able to work independently.
- Adaptable and capable of multitasking in a fast-paced environment.
Technical Competencies
- Proficient in English (reading, writing, and speaking).
- Familiarity with Microsoft Word, Excel, Outlook, and restaurant POS systems.
- Experience with POS systems is an advantage.
Why Join Us?
At Hotaru Restaurants Management LLC, we value our employees and are committed to creating a positive and growth-oriented work environment. Join our team and be part of a company dedicated to excellence in the hospitality industry.
Application Process: Interested candidates are invited to submit their resume and portfolio of previous social media work to careers@hotaruholdings.com. Please include " Waiter Application - [Your Name]" in the subject line.
Job Type: Full-time
Pay: AED3,500.00 - AED4,500.00 per month
Job Role : Waiter
Job Location : Dubai , UAE
Experience : 4 Years
Email : careers@hotaruholdings.com
Listing ID : 83516
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