About Us:
Welcome to Battmobile, UAE’s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7. We take pride in being the number one onsite auto services provider in the UAE, serving over 150,000 happy customers. Our services include emergency and preventive car care at customers' locations and at our service center in Al Quoz.
Job Summary:
We are looking for a friendly, presentable, and customer-focused Front Desk Customer Support professional to be the first point of contact for our customers. The ideal candidate will handle customer inquiries, manage service bookings, support administrative functions, and ensure a smooth and professional front desk experience.
Key Responsibilities:
Customer Support Duties:
Greet and welcome customers in a professional and courteous manner
Handle incoming calls, emails, and walk-in inquiries efficiently
Assist customers with service bookings, scheduling, and follow-ups
Provide accurate information about services, pricing, and availability
Coordinate with technicians and operations team to ensure smooth service delivery
Handle customer complaints or concerns and escalate when necessary
Administrative Responsibilities:
Maintain and update customer records, booking systems, and databases
Prepare daily reports, service logs, and documentation
Manage front desk registers (visitor logs, call logs, booking records)
Assist in invoice preparation, data entry, and basic accounting coordination
Support HR/Admin tasks such as document collection, filing, and coordination
Ensure proper filing and record-keeping of all documents
Monitor office supplies and coordinate with HR/Admin for replenishment
Keep the reception area clean, organized, and presentable at all times
Requirements:
Presentable and professional appearance
Well-dressed with strong interpersonal skills
Good command of English (spoken and written)
Previous experience in a front desk or customer support role
Basic computer knowledge (MS Office, email handling, booking systems)
Strong organizational and multitasking abilities
Ability to work in a fast-paced environment
Benefits:
Company Visa
Paid Leave & Airfare
Medical Insurance
How to Apply:
If you are passionate about customer service and administration, we invite you to apply by sending your resume and a cover letter to recruiter@battmobile.ae
Please mention Front Desk Customer Support in the subject line.
Job Type: Full-time
Pay: AED2,000.00 - AED2,500.00 per month
Job Role : Front Desk Customer Support
Job Location : Dubai , UAE
Email : recruiter@battmobile.ae
Company : A and F Auto Repair
Listing ID : 103218
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